Frequently Asked Questions

Simply browse our store and add anything to the cart that you would like to buy. Once you're ready, click the shopping cart icon to go to checkout, fill out your details and confirm the purchase. You will receive a confirmation email with all the relevant information.

Yes, we do. We ship everywhere throughout New Zealand. We use NZ Post to deliver our products directly to your door wherever you are in the country.

We only sell online so we can focus on giving you the best customer service possible and direct communication with you at any time.

We are continually writing posts about how to care for your plants. Visit our blog to find all the info you need regarding your plants.

At the bottom of the website, you’ll find a little box where you can add your email to subscribe. Once you’ve done it, you’ll start receiving interesting content about plants, pots and all new at The Planted Pot.

It’s easy! After selecting the product you want to buy, go to the cart. On this page, you will see a small section where you can add your discount code.

We mainly offer indoor plants, but we are constantly updating our catalogue with new plants, so keep an eye on our social media platforms and subscribe to our newsletter to receive an email when we get something new for you.

You can pay on our website with credit and debit cards. Currently, we accept payments via Visa, Mastercard, Google Pay, Apple Pay, Shop Pay, AfterPay, PayPal and Amex. We are working to provide other payment methods soon.